• 24/7 Out of Hours Emergency Service

  • We have experience of owning pets and understand accidents and emergencies are very worrying. 

  • We provide an out of hours emergency service for our clients with a vet and nurse on call 24/7

  • Providing a familiar person with your pets records at hand during these stressful times

 

• Dedicated cat, dog and exotic pet waiting areas

  • Separate waiting areas have been designed to reduce stress and keep your pets as comfortable as possible whilst waiting to be seen

  • For anxious dogs we can arrange appointments at times to ensure no other dogs are around

 

• Consultations

  • Available for all circumstances, whether a routine check up or vaccination or treatment of an unwell pet

  • 15 minute appointments allow thorough examination and discussion of our findings and treatment options

  • Large consulting rooms mean large dogs and dogs more comfortable on the floor can be examined

  • We stock a full range of medications to treat most conditions quickly and effectively

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• Routine and non routine/emergency surgery including neutering

  • 2 dedicated operating theatres with full monitoring equipment including ECG, blood pressure, pulse oximetry, capnography and temperature control with heated operating tables

  • Keeping your pet safe is always our priority so our anaesthetic protocols are tailored to each patient and include Isoflurane and Sevoflurane (a gaseous anaesthetic used in human paediatric surgery)

  • Whenever possible (even for routine surgery, unlike many practices) intravenous catheters will be placed

  • Pets are monitored throughout surgery and recovery by our qualified nurses, not lay staff 

  • Neutering has many benefits including controlling breeding and reducing unwanted puppies, reducing the chance of mammary tumours and prostate disease and preventing pyometra (infection of the uterus) 

  • Although spay and castration are classed as “routine surgery” we believe we should still provide the best available care for your pet and as part of the neutering package we include pain relief following the surgery to ensure your pet is comfortable during their recovery and post operation check ups

  • We recommend neutering female dogs at approximately 6 months of age (slightly older for large breed dogs) as this offers the greatest level of protection against mammary tumours, however, if your dog has already had a season we recommend spaying 2-3 months after the season

  • Male dogs can be castrated from 6 months of age 

  • We can perform a complete range of soft tissue, opthalmic and orthopaedic surgery ​including fracture repair, cruciate ligament repair and luxating patella correction

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• Dental care

  • An important aspect of caring for your dog

  • Tartar and the associated bacteria not only lead to bad breath but also cause gum disease

  • These bacteria can then enter your pet’s blood stream causing infection in other areas of the body including infection of the heart valves

  • FREE OF CHARGE dental clinics are available with our nurses to offer advice on dental care as well as dental scale, polish, tooth extraction, dental radiographs and dental abscess treatment 

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• Hospitalisation

  • for short or long term cases in separate cat, dog and exotic wards to provide the correct environment for your pet and minimise stress 

  • Hospitalised patients remain at the surgery overnight cared for by the vet and nurse on duty with no requirement to transport them elseswhere for overnight care

  • Our dog ward includes large walk in kennels for larger patients or long stay patients

  • Separate Isolation ward for infectious cases

  • Our canine patients benefit from a secure dog run to allow controlled and supervised exercise during their stay

  • Nebulisation and oxygen therapy are available for pets with breathing difficulties

  • If your pet is staying with us, you are welcome to visit them.  This can normally be arranged at a mutually convenient time

 

• Laboratory

  • Urine analysis including crystal detection

  • Blood analysis (including haematology to assess platelet, red and white blood cell numbers, and biochemistry to assess organ function, including the thyroid, as well as assessment of electrolytes)

  • Allows rapid patient side monitoring and diagnosis even outside normal working hours offering you and your pet the best treatment as fast as possible

  • Our blood analysers require only 0.1ml of blood making them suitable for even the smallest puppies and sickest patients

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• Senior Pet care

  • Pets age faster than us so caring for our senior pets is vital

  • We offer FREE OF CHARGE Senior Pet Clinics with our nurses for advice and a full healthcheck

  • In house “MOT” blood tests detect early signs of disease to allow treatment as soon as possible

  • Our vets and nurses can advise on arthritis care

  • We also stock special diets to help our older pets get the most out of life

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• Microchip Implantation

  • Compulsory by law for dogs. 

  • It makes your pet easily identifiable if they are ever lost or stolen and seen at a vets, RSPCA, police, dog warden or rescue centre.  Once scanned you can be quickly reunited

  • We offer discounts on microchip implantation when performed at the time of booster vaccination, neutering and for VIP Club members

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• Puppy parties

  • A FREE OF CHARGE evening class to help socialise your puppy with people and other puppies as well as build their confidence in new environments and familiarise them with the surgery

  • Tips about basic training, nutrition and behavioural problems (and hopefully how to avoid them) 

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• Diagnostic Imaging Suite

  • Digital x-ray producing high quality images of the largest dogs down to the smallest fish and lizards

  • Dental x-ray to assess abscesses and tooth root disease and develop the best treatment plan

  • Ultrasound machine including Doppler ultrasound to assist imaging the heart

    • Our ultrasound makes it possible to biopsy some areas of abnormal appearance without the need for surgery and has Doppler capabilites to help assess blood flow and heart function

  • Endoscopy - our 4 video endoscopes allow investigation of the gastrointestinal, respiratory and urgenital systems often allowing foreign body removal and tumour biospy and removal without the requirement for surgery ​​

  • Onsite CT Scanner allowing advanced imaging including tumour staging, surgical planning and disease investigation

  • ECG machine used to monitor and detect abnormal electrical impulses of the heart

  • Blood Pressure Machine used to monitor blood pressure especially important for senior pets and pets under general anaesthesia

  • Hip and Elbow Scoring - Certain breeds of dog are prone to hip and elbow dysplasia. If you are planning to breed from your dog we can perform hip and elbow scoring to assess the risk of these diseases being inherited by the puppies.  A low hip score from the parents is an indication the puppy is more likely to have normal hip and elbow conformation. However, there are other factors affecting hip conformation apart from hip scores so it must be remembered there is no guarantee the puppy will be free from hip or elbow dysplasia

  • Pregnancy diagnosis and monitoring ultrasound scans and neonatal care for all species - we can even provide digital photos if you supply a USB stick so you have a lasting memory of the new arrivals!

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• Laser Therapy Unit

• Assists treating inflammatory and painful disease including osteoarthritis, spinal pain and wounds reducing the need for medication and therefore reducing potential short and long term side effects​

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• Physiotherapy 

• Physiotherapy can be used to treat a wide range of conditions including reduced performance or mobility, skeletal or joint problems, muscular injury, strains or soreness and much more. 

• Our physiotherapy clinics offer a range of treatment options including manual therapies such as massage and therapies such as red light and pulsed electromagnetic field therapy. 

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• Memory Garden

• Located to the side of the surgery our memory garden offers a peaceful and tranquil environment to sit and contemplate treatment decisions as well as remember loved pets who are no longer with us

 

• Vaccinations

• We offer the best vaccine for your pet using protocols tailored to the risks facing your pet to avoid over vaccinating

• We can vaccinate dogs against Distemper, Hepatitis, Parvovirus, Parainfluenza, Leptospirosis, Kennel Cough, Herpes virus and Rabies

• Not all vaccines are the same - We stock the highest quality and safest vaccines on the market

• Leptospirosis is not only a risk to your dog but can also on rare occasion spread to people making it important to obtain the best protection possible

• Titre testing is also available on request

• Our vaccinations for dogs can start at 8 weeks of age 

• Initial puppy vaccinations help give your puppy the best start to life so our package includes 5 weeks FREE pet insurance as well as a FREE worm and flea treatment and a puppy pack

• All vaccinations include a complete clinical examination of your pet and an opportunity to discuss any concerns

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• Flea, worm and tick treatment

• We stock effective and quality flea, tick and worm treatments (including roundworm, tapeworm and lungworm) all specifically selected for their benefits to your pets

• Flea and worm treatment is FREE OF CHARGE for VIP Club Members 

• FREE OF CHARGE Nurse Clinics are available to all clients to discuss the most effective flea and worming protocol for your pet

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• Nutrition

  • We stock high quality foods for dogs designed to minimise potential health problems at different life stages such as dental and joint problems

  • None of our products are sold on a commission basis so you can be confident any recommendation is made in the best interest of your pet

  • Feel free to pop in to discuss your pets nutrition with any of our staff

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• PETS Passports

  • Our vets are Official Veterinarians meaning we can complete the paperwork and examinations required for import, export and PETS Travel Scheme Passports

  • Please note some of these services can take several months so we recommend contacting us well in advance and contacting DEFRA to confirm your requirements on PETS Helpline 0870 241 1710

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• Pregnancy

  • To help prepare for new arrivals we can confirm pregnancy with our ultrasound scanner - we can even provide digital photos if you supply a USB stick so you have a lasting memory of the new arrivals!

  • Our experienced friendly vets and nurses are happy to offer advice to anyone considering breeding as well as providing neonatal care for puppies

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• Repeat Prescriptions

  • Can be requested by telephone (01692 407126), email (practice@tollbarnvets.co.uk) or in person

  • Please allow at least 48 working hours notice

  • Written prescriptions can be provided on request, please note there is a small charge for this to cover administration costs

  • The law requires animals on medication are examined by a vet a regular intervals determined by the type of medication

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• Insurance Claim Forms

  • Please remember to bring a claim form at the time of treatment

  • We regret we are only able to make “direct claims” with certain companies, however, we can complete claim forms for all companies. Please contact us for more advice regarding the benefits of insurance

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• Client Education Evenings

  • In house Lecture Suite for Education Evenings on a range of topics to learn about some of the signs of disease, emergency first aid tips, how to keep your pet healthy and much more

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